Privacy & Security

Are my personal details secure?

Yes! All of your personal details such as your full name, address etc. are completely secure within Heavenly partners. We do not give out any personal details to any other members even if you decide to do this yourself. If you have also requested your email address or telephone number not to be disclosed on your profile, we will also not pass this on to other members.

How do people contact me if they don’t have my address?

Each member is provided with an individual ‘box number’ upon joining. This will be displayed on your profile. Should people wish to contact you by post, they can write a letter and send it to us, identifying your box number on the envelope. We will then forward this to you on their behalf making this way of contact very safe and secure.

How can I protect my identity?

Should you work in a particularly high profile or public job, protecting your identity is important. Although your full identity will be known to us, it is possible to use a ‘nickname’ on your profile so that your identity becomes less obvious. Rather than listing your home town on your profile, we can also widen it to the county in which you live.

Why do you ask for ID?

Identification should be something which has your name and address on it and this should correspond with the details you have given us. We accept:

* A recent utility bill i.e. gas, electricity, council tax

* A copy of your driving license

* A copy of your passport

What sort of ID should I provide?

Identification should be something that has your name and address on it, that corresponds to the name and address you have used in your application form to join friendsfirst. The following are accepted by friendsfirst:-

  • A copy of a utility bill – e.g. gas, electric or telephone bill
  • A copy of your driving licence
  • A copy of your passport.
Do you pass any of my details to third parties?

Heavenly partners is registered with the office of Data Protection. This organisation monitors how we store and use your information. We do not pass your details on to any third parties and are for Heavenly partners and its Parent Company, friendsfirst use only.

How to be the One

Serious about relationships - then this book is for you!

“Although it is very early in my membership, I feel that I have joined a really caring organisation”

(Linda, Retired)

“I appreciated being able to talk to member of staff in person because you give good advice.”

(Sarah, Retired Civil Servant)

“Patricia, thank you for all your help. It was a wonderful experience to have somebody on the end of the phone giving me the confidence.”

(Ana)

Love the magazine (Cloudnine), I read it from cover to cover, and then read it again!!

(Eileen 68 Single)

How to be the One

Serious about relationships - then this book is for you!